chatbox service
The smartest way to serve clients over the phone!
Overview
What is chatbox?
ServeSmart is a revolutionary phone service that works with existing and new phone numbers to expand the scope of functions they can provide. It achieves this by securely and seamlessly integrating your calls with all forms of modern technologies such as cloud computing services and artificial intelligence.
Fundamentally, ServeSmart enhances your organisation’s inbound and outbound phone calls to deliver superior: customer service experience, autonomy, efficiency, quality, convenience, compliance, and more.
Features
What are ServeSmart's key features?
Self-guided help
Food and grocery delivery
Taxi booking
Appointment scheduling
Emergency announcements
Order placement
Plans:
Find the subscription that makes the most sense for you or your organisation
Solo Hero
Perfect for individuals!
For users working from 1 calendar and 1 location
€
39
95
Monthly
One-time setup fee: €49!
Teamwork
Perfect for teams!
For users working from multiple calendars or locations
€
49
95
Monthly
One-time setup fee: €49!
Enterprise
Perfect for organisations!
For teams with 20+ members, or needs for bespoke workflows
€
69
95
Monthly
Setup fee to be determined upon enquiry.
Features by plan
Features | SoloHero |
---|---|
Booking of appointments | |
Rescheduling of appointments | |
Automatic calling of customers to confirm the attendance | |
Automatic answering of FAQs (e.g. parking, open times, etc) | |
Automatic call recordings | |
Automatic transcription of voice messages | |
Automatic saving of transcriptions / recordings to CRM | |
End of call customer satisfaction survey |
Features | Teamwork |
---|---|
Booking of appointments | |
Rescheduling of appointments | |
Automatic calling of customers to confirm the attendance | |
Automatic answering of FAQs (e.g. parking, open times, etc) | |
Automatic call recordings | |
Automatic transcription of voice messages | |
Automatic saving of transcriptions / recordings to CRM | |
End of call customer satisfaction survey |
Features | Enterprise |
---|---|
Booking of appointments | |
Rescheduling of appointments | |
Automatic calling of customers to confirm the attendance | |
Automatic answering of FAQs (e.g. parking, open times, etc) | |
Automatic call recordings | |
Automatic transcription of voice messages | |
Automatic saving of transcriptions / recordings to CRM | |
End of call customer satisfaction survey |
Feature | Solo Hero | Teamwork | Enterprise |
---|---|---|---|
Automatic booking of appointments | |||
Automatic rescheduling of appointments | |||
Automatic calling of customers to confirm the attendance | |||
Automatic answering of FAQs (e.g. parking, open times, etc) | |||
Automatic transcription of voice messages | |||
Automatic saving of call transcriptions / recordings to CRM | Unlimited | ||
End of call customer satisfaction survey | Unlimited |
Complementary services
We provide various additional services that multiply the value you will receive from ServeSmart, such as:
- Appointment reminder notification calls
- Customer relationship management (CRM) implementation
- Dedicated inbound call answering service
- Client satisfaction survey SMS
- Appointment reminder SMS notifications
- System integrations
Pricing
Rates by plan
Feature | Included quota | Excess charges |
---|---|---|
Regular phone number* | 180 minutes of inbound calls | €0.20 per minute |
Regular phone number* | 180 minutes of inbound calls | €0.20 per minute |
Caller lead capture | Unlimited | Nil |
Navigation (speech + keypad) | Unlimited | Nil |
Built-in notification messages | Unlimited for Introduction & Office hours | Nil |
Unwanted caller screening | Unlimited | Nil |
Call recording | Unlimited | Nil |
Call forwarding | Unlimited | Nil |
Call history dashboard | Unlimited access | Nil |
Feature | Included quota | Excess charges |
---|---|---|
Regular phone number* | 180 minutes of inbound calls | €0.20 per minute |
Regular phone number* | 180 minutes of inbound calls | €0.20 per minute |
Caller lead capture | Unlimited | Nil |
Navigation (speech + keypad) | Unlimited | Nil |
Built-in notification messages | Unlimited for Introduction & Office hours | Nil |
Unwanted caller screening | Unlimited | Nil |
Call recording | Unlimited | Nil |
Call forwarding | Unlimited | Nil |
Call history dashboard | Unlimited access | Nil |
Feature | Included quota | Excess charges |
---|---|---|
Regular phone number* | 180 minutes of inbound calls | €0.20 per minute |
Regular phone number* | 180 minutes of inbound calls | €0.20 per minute |
Caller lead capture | Unlimited | Nil |
Navigation (speech + keypad) | Unlimited | Nil |
Built-in notification messages | Unlimited for Introduction & Office hours | Nil |
Unwanted caller screening | Unlimited | Nil |
Call recording | Unlimited | Nil |
Call forwarding | Unlimited | Nil |
Call history dashboard | Unlimited access | Nil |
* By regular phone number we mean a landline or mobile/GSM number that is not toll-free to it’s callers.
All subscription fees and service quotation usages apply monthly. All prices indicated are VAT exclusive. VAT may apply subject to your location. For a more detailed account of features and charges, refer to the ServeSmart Service Agreement.
Get started
How to order?
Simply select your preferred features and place your order here:
History
Telephony technology release milestones :
Invention of the telephone
Alexander Graham Bell develops what he called the "electric speech machine" - the world's first telephone!First arrival of IVR
Interactive voice response provides first wave of automated efficiency with "press 1 for..." and "to go back to the previous menu..."Deedy releases ServeSmart
Deedy's ServeSmart delivers the next generation of quality service standards made possible through cloud computing services and artificial intelligence.FAQ
Appointment booking industry overview
Increased financial resources of businesses, a rise in meeting management demand, increased use by small and medium-sized businesses are driving the growth of the Appointment Scheduling Software Market. Appointment scheduling software solves the painful and time taking process of inefficient appointment scheduling, with this one can save time and money, and the convenience of online booking. Trends of online booking among customers using tablets and smartphones and increased adoption across more and more service-based companies in influencing the growth at a rapid rate. There is a rise in the adoption of software in the healthcare and education sector too. With this software, an organization achieves an increase in staff productivity and improves your client experience.
Appointment scheduling software is a business solution that allows experts and companies to make appointments and bookings more efficiently. An appointment scheduling software is also known to perform key functions such as customer scheduling, staff scheduling, automatic reminders, calendar management, and has a real-time automated engine. The use of good appointment scheduling software not only removes problems that occur during the manual processes but also ensures an enriching client experience. Appointment scheduling software enables clients to make bookings from anywhere on the Internet, and also immediately receive confirmations and reservations.
What duration are the subscription plans?
Reviews
Recent clients










